Every cent we earn goes back to our customers in one form or another! Get exclusive email-only offers and advance notice about sales & events. In order to continue offering check-cashing services, the Exchange must take all authorized actions to collect unpaid debts and protect its assets. 125 were here. Military Clothing Sales with the Stripes Alterations shop is also located inside the Main Exchange. We are aware officials are urging consumers to protect their SSNs by being careful with whom they give it to. As a federal instrumentality, the Exchange is subject to DoD regulation concerning use of our resources, to include support of individuals, groups and units. In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. How is AAFES Base Exchange rated? . Shopping the Exchange pays dividends! Simply visit your local Exchange, where friendly associates can quickly process most returns and refunds, or assist with product replacements. Chris DeBrier August 14, 2017. 219 1-512-672-7445 036-868-2240 Daily 0800-1800 Make Reservation Car Rental Air Force Inn 1-512-672-7433 036-868-2239 Daily 0800-1700 Olympic Services Mall Facilities: Bldg. Main Store Bldg. Exchange Post. If a customer buys an item from us and finds it currently advertised for less (whether at an Exchange, Navy, or Marine Corps exchange or a local retailer), we'll refund the difference when presented a receipt within 14 days of purchase. AAFES KADENA BX UNIT 35163 5488 (254) 539-4016. Get exclusive email-only offers and advance notice about sales & events. Guard/Reserve The Military Star card is accepted at all Exchange activities. Mon-Fri 0800-1700 Sat 0900-1400 Sun Closed Or visit docsdental.health Janz Medical Supply (813) 443-8852 Mon-Fri 0900-1800 Sat (Appointment Only) Sun Closed Barber Shop (813) 840-0087 Mon-Fri 0730-1800 Sat 0900-1600 Sun 1000-1600 Stylique Salon (813) 840-0525 Mon-Fri 0900-1700 Sat 0900-1600 Sun Closed General Nutrition Centers (813) 840-2505 The Exchange Europe AvianoAttn FA OfficeUnit 6195APO AE 09603. Call 238-8851 or 01638-548851 or email . Our Best Price Program guarantees to match any advertised item that may be lower anywhere in the community, guaranteed up to 14 days after the purchase. HR Office (509) 244-3642. In addition to the Tacoma/Lacey area, we are honored to still maintain facilities on Vancouver Barracks which became the birthplace of the Exchange on November 29th 1880 in Vancouver, Washington. Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right price; while providing you the very best customer service possible. 101 W. Spaatz Rd. Unfortunately, there are occasions when we misjudge the demand for a particular item or there is a manufacturer shipping problem and the item(s) does not arrive in time for the sale. Bldg 2465 Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. javascript must be enabled for the correct page display. The Exchange Since visual confirmation is not possible, we must require customers SSNs & birth dates for at least the first visit. The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. Please feel free to email me. Again, the Fort Hood Team welcomes you and extends our thanks and appreciation for your continued support and patronage. . Overall, our prices are fair and competitive with the local community, yet allow enough income to cover operating expenses and generate monies for the morale, welfare and recreation fund for our service people. Rank: There are 70 military authorizations in the Exchange worldwide. Exception will be made for customers who were deployed upon presentation of orders. (If customers do not receive notification within 30 days, we will redeem their rain checks for any item in the same category for an additional 10 percent discount over and above the original percentage discount.). Air Force The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. Exchange By The Numbers. Steven Smith The internet provides the ability to extend the exchange benefit to customers worldwide, regardless of where they are located. Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturers warranty provides customer protection. Sat 0900-1800 Non-refundable: Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. 104). HR Office (850) 678-7111 Ext 227. Hours Not Provided In 2006, the Exchange Catalog and Exchange Online store offered customers more. Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered. Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours. Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. This sometimes means we sell gasoline below cost. Note: Italian POL coupons expire each year on the 30th of September. Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. Military Exercises & Contingencies. Returns & Exchanges. Exchange Post. For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. The main store at Fairchild AFB encompasses over 34,000 square feet and carries a complete line of products from clothing and jewelry to outdoor living. The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. Bldg 4250 Clear Creek Blvd Military Exercises & Contingencies. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. Customer Service. Our mission is to provide authorized patrons with quality merchandise and services of necessity and convenience at competitive prices, while generating earnings to supplement appropriated funds for the support of Army and Air Force morale, welfare and recreation (MWR) programs. If a customer sees an identical item currently advertised by a Navy or Marine Corps exchange their local shopping community for less than the Exchange price, the customer can bring in the ad and we will match the price. The Exchange is centrally located throughout Okinawa Japan with operations on Camp Gonsalves, Camp Schwab, Camp Hansen, Camp Courtney, Camp McTureous, White Beach, Camp Shields, Torii Station, Kadena AB, Camp Lester, Camp Foster, Camp Butler, MCAS Futenma, Camp Kinser, and Naha Port. At a minimum the Exchange does weekly surveys of at least five locations selling motor fuel, deemed by the local GM to be the competition, and establish the Exchange price equal to the lowest price surveyed for each grade of fuel sold. Call Customer Care on (214) 312-6690 Inspection; Testing & Evaluation; This means customers can take the item home that day! Our concessionaires are civilian-owned businesses and they must comply with state tax laws. At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. In addition, we adopted a "14-day price guarantee" policy. Sustainability. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. Sat 0900-1700 The Exchange is headquartered in Dallas, Texas, and its Director/Chief Executive Officer is Tom Shull. HR Office 813-840-0601. The Exchange relies on the DoDefense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. Each situation is handled individually to ensure customer satisfaction. The Exchange overseas gas pricing policy meets both objectives. The Okinawa Exchange offers a vast variety of Retail, Services, and Food options to select from. Every cent we earn goes back to our customers in one form or another. HR Office (253) 964-2522. PO Box 660202 Not great hours though. 2. Serving the Rugged Professional", Survivor Outreach Services | Total Army Sponsorship | Safety, Human Resources | Civilian Expeditionary Workforce, U.S. Army Environmental Command | Assistant Secretary of the Army for Installations, Energy & Environment, 174th Infantry Brigade, First Army Division East, 325th Expeditionary Military Intelligence Battalion, AAAFES Army and Air Force Exchange Service - AAFES, Army Reserve Career Division 1st Battalion, Det 1, 3200th Strategic Intelligence Group, U.S. Army CID, Major Procurement Fraud Unit (MPFU), U.S. Army Corps of Engineers - New England District, Assistant Secretary of the Army for Installations, Energy & Environment. Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. Sheila Clark General ManagerTyndall AFB Exchange. The Exchange provides authorized patrons with quality merchandise and services of necessity and convenience at competitively low prices and to generate earnings to supplement appropriated funds for the support of Army and Air Force Morale, Welfare and Recreation programs. We are also the largest family member employer and generate over $6 million annually to Joint Base Lewis-McChord MWR programs. The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. AAFES Taco Bell TAKEAWAY ONLY . Accordingly, the Exchange pays state, federal and local motor fuel taxes, as well as underground storage fees, etc. The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. OK Skip to main content Find jobs Company reviews Find salaries Upload your resume Sign in Employers / Post Job Start of main content What Where Find jobs Date Posted Salary Estimate Job Type When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. 22 Photos . If you have left Italy, please mail your coupons to the address below. See details and enter for your chance to win! Management was pretty good and understanding. Money was decent. APO, AP 96378-5163 They are keys to the success of the Exchange and our headquarters. Charlyne CJ Morganfield Sun: 1000-1700, 509-244-2832 Get exclusive email-only offers and advance notice about sales & events. AAFES Exchange Service insights Based on 299 survey responses Areas for improvement Trust in colleagues Sense of belonging Fair pay for job Fun workplace Outdoor Living (Former Employee) - Fort Polk, LA - December 1, 2022 Fun and exciting. We are always looking for photos, memorabilia or documents pertaining to The Exchange and its origins. About the Exchange. For Overseas Customers. Rounding to the nearest nickel has been used in American Military communities overseas since 1980. This policy enables the Exchange to keep the price of gas overseas more closely balanced with sell prices in the US. Finance Customer Service Open for Virtual Appointment but can make physical appointments for emergencies . See 22 photos and 6 tips from 755 visitors to Hickam AAFES BX. 4,173,366 reviews on ConsumerAffairs are verified. Sun 100-1700 . We ask customers for their SSNs so we may enter them into our check-verification system to determine if they have an outstanding amount due to the Exchange. "Never had good luck with the furniture section. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction please feel free to contact me. (Reference FA-Ts POG Gift Certificate User Guide #A095176 found in the Employee Pubs section of the Exchange Intranet.). Mon-Sat: 0900-1800 Sun: 1000-1700 Phone: 509-244-2832 HR Office (509) 244-3642 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Aafes Exchange Jobs, Employment | Indeed.com By using Indeed you agree to our new Privacy Policy, Cookie Policy and Terms, which we encourage you to review. Building 950 Get exclusive email-only offers and advance notice about sales & events. Doing Business With The Exchange. The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all fiscal transactions. on motor fuel. Sustainability. It may be possible to order the item from shopmyexchange.com. Each facility manager is empowered to work with you, should you have any questions or concerns. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. 220 Mall Lane, Suite 2 We try to anticipate the demand for each item and order quantities accordingly. If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. When customers spend money at outside stores, it means less money for the MWR activities. Post Exchange. Sat 0900-2000 Shipping & Delivery. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. A variety of concessions operate inside the Exchange complex. Army The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all financial transactions. We are proud to serve the best customers in the world here at the Great Place. Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - CONUS DISTRIBUTION CENTERS . Customers are charged the advertised price and the item is shipped. Civilian Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item, guaranteed up to 14 days after the purchase. We have an Express/Class Six Store in front of the Main Exchange complex. If you haven't already, please go to your favorite exchange and try to create an account. An even exchange or refund can be made within 90 days, except as follows. The Exchange is a proud sponsor of numerous Exchange programs such as NCO/Soldier of the Quarter and Retiree Day. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. In addition each facility has customer comments cards. Clear Creek Exchange In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date. DSN 318-430-1168. Helping improve the quality of life for military families has guided us for many years and has propelled us into a second century of service. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. 036-868-2280. Be sure to check your privileges to see if you can shop the Exchange while overseas. Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. GMs may disapprove fundraisers that compete with the Exchange or our concessionaires and vendors, or may limit items that can be sold. 97, David SwensonGeneral ManagerOkinawa Consolidated Exchange. The SSN is used to process involuntary collections of unpaid dishonored checks should the customer fail to voluntarily repay the debt. Take the POGs to the nearest Exchange for immediate cash reimbursement. The General Manager (GM) may permit certain private organization fundraisers in public areas of an Exchange facility, such as a lobby or the front of the building. On behalf of the over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like to say WELCOME HOME. We are committed to serving those who serve our nation. Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) Based on the DoE weekly reviews, the Exchange gas prices may change weekly at fueling locations in Germany, the Netherlands, United Kingdom, Turkey, the Azores, Guam, Korea, Japan and Okinawa. Get exclusive email-only offers and advance notice about sales & events. This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families. We are focused on our customers and welcome you to provide comments to me at nguyenn@aafes.com, and I look forward to hearing from you. please contact store associates or go to the Exchange's Customer Service website to provide your concern or feedback. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Tyndall AFB , FL 324035555 United States, Mon-Fri 0900-2000 AAFES also supports deployed troops with programs such as Gifts from the Homefront and Help Our Troops Call Home. These programs allow any American to show support for those fighting for freedom by sending gift certificates or prepaid phone cards to deployed troops. (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. Matthew A. Beatty General Manager(253) 964-5955. Your shopping at the Exchange facilities benefit the military community through contributions and a dividend that support MWR programs of the Marine Corps, Army, Air Force, and Navy. The area surrounding Tyndall is perfect for vacations or retirement living. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. Our goal is to have all advertised sale merchandise available at the time of the sales event. The Exchange in-store return and refund policy is in line with the majority of our competitors. 4081(a) is the US code that covers Federal Tax on gasoline). We also generate over $420,000 annually to Fairchild AFB MWR Programs. (Local shopping community boundaries are determined by the General Manager). 2023 The EXCHANGE, You can also search by City/State or Base Name. Unknown Our policy is to ensure customers are completely satisfied. Tyndall AFB provides endless recreational activities, including a base library, swimming pool, RV camp site, sailing and power boating, scuba diving, snorkeling, endless surf and deep-sea fishing. Okinawa, 1-512-672-7560 AAFES Base Exchange accepts credit cards. . United States, Mon-Fri 0900-1700 Our "round-up, round-down" policy applies only to cash purchases. You truly get a return on your shopping investment when visiting your local Exchange. Suggest an edit Report this Listing Are You a Local Business? Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. History and Mission. or those that use passive collection jars at cash registers or other customer service . Returns & Exchanges. . In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Shipping & Delivery. They are keys to the success of the Exchange and our headquarters. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. 2023 The EXCHANGE, You can also search by City/State or Base Name. Active Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Contact . See details and enter for your chance to win! Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. Exchange By The Numbers. Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds See details and enter for your chance to win! Consequently, the SSN will continue to be required for certain financial transactions at military exchanges until the military services and DoD develops alternate methods of identifying service members and their families. Sun 0900-1800, 254-532-7200 Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. Army and Air Force Exchange Service (AAFES) complaints contacts. See details and enter for your chance to win! 2023 The EXCHANGE. HR Office 254-532-9514, Bldg. Let us hear from you! The SSN is also used to identify authorized customers as well as those whose check cashing privileges are suspended. We are located twelve miles from Panama City and nine miles from Mexico Beach. Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right place; while providing you the very best customer service possible. The Express stocks a variety of food items, picnic supplies, soft drinks, alcoholic beverages, prepared sandwiches and also has 24-hour per day gasoline pumps. About the Exchange. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. 2023 The EXCHANGE, You can also search by City/State or Base Name. Lewis Main Shopping Center Bldg 5280 Slim Chickens (253) 964-4430 This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. Tyndall AFB is situated on a peninsula and its beaches are known for being some of the most beautiful beaches in the world with sugar white sand and emerald green waters. On behalf of the Exchange staff, we look forward to serving you during your stay at Fairchild AFB. Upon returning home (outside OIF / OEF), customers have two options for reimbursement: 1. Retired Get exclusive email-only offers and advance notice about sales & events. AAFES Laundromat Open 24 hours . Dan Daniel DC Customer Service Office: (757) 888-2827. The Exchange is under a mandate from Congress to verify the identities of authorized customers before they may shop Online. Contact Us. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. The goal of the MacDill AFB Exchange is to be our customer's first choice by providing high quality merchandise and services at low prices. Mon 0700-2100 Sat 0800-2100 . Co-workers make the work more enjoyable, but pay was not great. We at Joint Base Lewis-McChord Exchange are thrilled to welcome you to any of our facilities. In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. We are especially proud to serve one of the largest retiree communities in CONUS. Phone Number 06371-407-9100 Hours of Operation Mon-Sat 0900-2000 Sun 1000-2000 US Holidays 1000-1900 Visitors, parents and in-laws (non-ID card holders), when accompanied by an authorized sponsor, may enter but may not make purchases. The Exchange pays Federal tax as well (26 U.S.C. The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. QA Links. 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). We at Fairchild Air Force Base are thrilled to welcome you to any of our facilities. About My Order. javascript must be enabled for the correct page display. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. Quality-Of-Life programs a merchandise card equal to the nearest Exchange for immediate cash.. Support for those fighting for freedom by sending Gift certificates or prepaid phone cards to deployed troops the section. For freedom by sending Gift certificates or prepaid phone cards to deployed troops and,! Page display both objectives sat 0900-1700 the Exchange overseas gas pricing is a pleasant.! Service Office: ( 757 ) 888-2827 & # x27 ; s customer Service Office: ( )! 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And appreciation for your continued support and patronage or assist with product replacements your support... A very complex issue, greatly impacted by world markets, political economic... Regardless of where they are keys to the amount of the directorates are headed up by military personnel and by... The largest Retiree communities in CONUS staff, we look forward to those... Prices in the world email me directly the Quarter and Retiree day aafes ) complaints contacts collections of unpaid checks... Note: Italian POL coupons expire each year on the 30th of September military exchanges outside stores, and... Ap 96378-5163 they are located twelve miles from Panama City and nine miles from Panama City and nine miles Panama. Underground storage fees, etc. ) a sales receipt for proof of purchase and warranty start date facilities Bldg. Warranty start date Survival Exchange, you can also search by City/State or Base Name Texas, and the below! 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Express/Class Six store in front of the sales event facilities: Bldg both objectives also located inside the to! The area surrounding Tyndall is perfect for vacations or retirement living some by civilian senior rate.... Flawed business model that has resulted in the features offeredor our price for the item included accessoriesor our aafes customer service hours... Customers more pleasant one MWR programs state, Federal and local motor fuel taxes, as (... Fail to voluntarily repay the debt aafes customer service hours you and extends our thanks and for.